When you are notified of your award of benefit, you are advised you must report any changes to the local authority, as failure to report changes may mean you could be overpaid and may have to later pay it back.
If you are currently receiving Housing Benefit and Council Tax Support there will be times when you will be asked to confirm the information we are using for your benefit award is correct and up to date.
The letter you have been sent asks you to complete a review form. This form will display the latest household circumstances we hold for your claim including each members income and capital, as well as your latest rent details. You will be asked to confirm if all the details are correct, and if you are satisfied that they are correct, you can submit the form.
If any of the details are incorrect you will be directed to complete a change in circumstance form and upload any evidence asked for.
It is very important to complete the review form within one month of receiving your letter.
If you do not complete the review form within one month of receiving your letter, your benefit award payments will be suspended and will then stop after a further month, if you still have not completed the form.
If you are needing help to complete the review form, please telephone 0151 606 2005 and we will be able to help you.
Manage your benefits online
Do you know you can view your benefit entitlement online. It is quick and easy to register to manage your Housing Benefit online with 'My Account'. You will need your Housing Benefit reference number which can be found on your entitlement letter.
You will be able to access:
- a summary of your claim
- Housing Benefit award details
- Council Tax Support award details
- next payment and previous payment details
- any outstanding invoices