Our contact centre is very busy right now. Please use the website if you can, so the phone lines stay clear for those who need them. All working age claimants of Council Tax Reduction now pay a minimum of 17.5% towards their Council Tax bill. Please read the following for help:
How to appeal against a Council Tax decision
You can appeal if you think:
- we have sent the bill to the wrong person for your home
- your home should be exempt from Council Tax
- the amount of the bill is wrong, for example, if you think you are entitled to a discount or we have not reduced the bill for a disability.
Appeal against a Council Tax decision
When we have looked into your details again, we will write to you to notify you of the outcome.
We may decide:
- that the bill is wrong and send you a new one
- that the bill is right and explain why
- the level of Council Tax Support is correct and explain why
- the level of Council Tax Support is incorrect and send you a new bill and new award notification.
If you are still unhappy with our decision, or we do not reply to your letter within 2 months, you can appeal to the Valuation Tribunal.