Practice Improvement Team

The Practice Improvement Team supports Wirral's social workers to provide an improved service. We are a dedicated team that works hard to support all of our colleagues.  

Our work includes:

• quality assurance
• improvement work
• training
• supporting students and newly-qualified social workers 

We support staff through:

• coaching
• mentoring
• reflective spaces
• team manager and practitioner forums 

We host the “Systemic Hub,” to help us move towards a more systemic way of working.

We support staff in areas like private fostering and child sexual abuse. We can also support court work and private law work. 

We host regular learning and celebration events. Our social workers and family support workers use them to share good ideas. They also hear about positive feedback received for our workforce.

The team has a lot of experience and three of our team members have worked in Wirral for over 40 years each!

Find out more about the Practice Improvement Team:

• Charmaine Morrison, Senior Practice Improvement Manager 
• Denise Whitley, Practice Improvement Manager 
• Donna Gidman, Practice Improvement Manager 
• Lynne Elton, Systemic Practice Lead  
• Sandra Williams, ASYE Co-ordinator
• Rachael Clay, ASYE Co-ordinator
• Jo Williams, Senior Organisational Development Officer 
• Pauline Skinner, Specialist Business Support Officer (Legal Gateway panel administrator)