Working with Staff
Engaging with frontline staff and practitioners is an important part of the co-production process. Frontline staff are often overlooked. The change in the way organisations work with co-production needs to be accompanied by changes in the way staff and professionals work.
There is a clear need for training and support for professionals and practitioners to help them to adopt a co-production approach, and to use Plain English from the start. It is also important to make sure that everyone else involved in co-production - including people who draw on care and support and carers - is given appropriate training and support, including training on the principles of co-production, and how to put them into practice.